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PwsSupportRedesign
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Version 3, 2005-05-17 10:37 Version 6, 2005-05-17 11:06
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  ++ Introduction
   
  For redesigning something, it helps to write things down. The question is: Do we want to redesign? Or do we want to add more and more stuff, so the forums would grow organically on demand?
   
  Do we need any "growth rules"? Or do we simply do what looks promising right now?
   
   
  ++ To contribute
   
  ...you only need to login here and press the "Edit" link. All changes are logged, so if you mess up something that's not a problem at all.
   
  This page isn't linked from anywhere but the phpWebSite Support Moderators-Forums.
   
   
++ Current ++ Current
   
To redesign something, one must understand the current way things are. Let's have a look. To redesign something, one must understand the current way things are. Let's have a look.
Lines 85 - 91 Lines 99 - 105
   
The Public Discussion forum isn't as well accepted as the other forums, if one has a look at the postcounts and dates. On the other hand, things are often enough written down to the point. The Public Discussion forum isn't as well accepted as the other forums, if one has a look at the postcounts and dates. On the other hand, things are often enough written down to the point.
   
There's also an interesting statement I just read [url=http://www.phpwsforums.com/showthread.php?t=1480]about general PWS-support[/url]: There's also an interesting statement I just read [http://www.phpwsforums.com/showthread.php?t=1480 about general PWS-support]:
   
"(...)surely one well-publicised and well-structured forum should suffice"? "(...)surely one well-publicised and well-structured forum should suffice"?
   
Lines 96 - 102 Lines 110 - 176
There already where a couple of suggestions pointed out since the start back in October 2004. Please add the ones I forgot: There already where a couple of suggestions pointed out since the start back in October 2004. Please add the ones I forgot:
   
* "phpWebSite versions 0.8.x-x" -- should it be scrapped? (Xirocco) * "phpWebSite versions 0.8.x-x" -- should it be scrapped? (Xirocco)
* "Windows support forum" -- do we need a dedicated forum for Windows? (Sharondippity) * "Windows support forum" -- do we need a dedicated forum for Windows? (SharonRenshaw)
* "Restructuring" -- can we make the forum structure less ambigious and more compact? (ReneKiesler) * "Restructuring" -- can we make the forum structure less ambigious and more compact? (ReneKiesler)
* "Tagging" -- How about introducing per-post categories as well? (TonyOosterhoff) * "Tagging" -- How about introducing per-post categories as well? (TonOosterhoff)
   
   
  ++ Current Problems
   
  The current structure of the support forums has a couple of limitations. There is no clear expansion path. If we have a new forum, do we really add a "for phpWebSite" to it? Or is that obvious by people being on the phpWebSite support site?
   
  If a forum is within a "phpWebSite versions 0.9.x-x" forum, do we really need to repeat that information by calling the contained forums "Something 0.9.x-x"?
   
  Where's the difference between Help and Open Discussion? The level of urgency?
   
  Did phpWebSite from a users point of view change between 0.9, 0.10 and 0.10.1? Why do we want to differentiate that?
   
   
  ++ Proposals
   
  +++ 4 Categories (instead of 6):
   
  * Announcements
  * Getting started
  * "Living with phpWebSite"
  * Lounge
   
   
  +++ Announcements
   
  * Modules (tagged by Appstate / Third party)
  * Security
  * Support Forums
   
   
  +++ Getting started
   
  The place where all the newbies should come. I'm not too sure about the structure, but maybe:
   
  * Evaluation ("Will phpWebSite work for me?")
  * Installation / Configuration (tagged by Windows / Unix / Other)
  * FAQs
   
  Unix would not only include Linux, but Solaris, AIX and so on as well.
   
  I think, the locking down of the FAQs is a very good idea, we should keep it that way.
   
   
  +++ Living with phpWebSite
   
  * Themes (tagged by Question / Offer)
  * Modules (tagged by Article Manager / Branch / Menu / ... what else?)
  * Professional Consulting
  * Developement
  * Everything else
   
  Note, that we don't differentiate between the urgency-level here. Also, it should be clear where people put their stuff. If not, it's back to the drawing-board again.
   
  +++ Lounge
   
  * Moderators
  * Off-Topic
  * Designer's Gallery
  * Suggestions for this forum