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++ Introduction |
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For redesigning something, it helps to write things down. The question is: Do we want to redesign? Or do we want to add more and more stuff, so the forums would grow organically on demand? |
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Do we need any "growth rules"? Or do we simply do what looks promising right now? |
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++ To contribute |
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...you only need to login here and press the "Edit" link. All changes are logged, so if you mess up something that's not a problem at all. |
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This page isn't linked from anywhere but the phpWebSite Support Moderators-Forums. |
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| ++ Current |
++ Current |
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| To redesign something, one must understand the current way things are. Let's have a look. |
To redesign something, one must understand the current way things are. Let's have a look. |
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| +++ phpWebSite versions 0.8.x-x |
+++ phpWebSite versions 0.8.x-x |
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there are exactly three posts in here, the latest being from 2004. Support for 0.8 is officially closed down. |
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+++ Forum developement |
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* Public Discussion |
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* Moderator's Lounge |
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The Public Discussion forum isn't as well accepted as the other forums, if one has a look at the postcounts and dates. On the other hand, things are often enough written down to the point. |
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There's also an interesting statement I just read [http://www.phpwsforums.com/showthread.php?t=1480 about general PWS-support]: |
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"(...)surely one well-publicised and well-structured forum should suffice"? |
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++ Suggestions |
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There already where a couple of suggestions pointed out since the start back in October 2004. Please add the ones I forgot: |
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* "phpWebSite versions 0.8.x-x" -- should it be scrapped? (Xirocco) |
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* "Windows support forum" -- do we need a dedicated forum for Windows? (SharonRenshaw) |
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* "Restructuring" -- can we make the forum structure less ambigious and more compact? (ReneKiesler) |
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* "Tagging" -- How about introducing per-post categories as well? (TonOosterhoff) |
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++ Current Problems |
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The current structure of the support forums has a couple of limitations. There is no clear expansion path. If we have a new forum, do we really add a "for phpWebSite" to it? Or is that obvious by people being on the phpWebSite support site? |
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If a forum is within a "phpWebSite versions 0.9.x-x" forum, do we really need to repeat that information by calling the contained forums "Something 0.9.x-x"? |
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Where's the difference between Help and Open Discussion? The level of urgency? |
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Did phpWebSite from a users point of view change between 0.9, 0.10 and 0.10.1? Why do we want to differentiate that? |
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++ Proposals |
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+++ 4 Categories (instead of 6): |
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* Announcements |
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* Getting started |
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* "Living with phpWebSite" |
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* Lounge |
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+++ Announcements |
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* Modules (tagged by Appstate / Third party) |
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* Security |
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* Support Forums |
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+++ Getting started |
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The place where all the newbies should come. I'm not too sure about the structure, but maybe: |
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* Evaluation ("Will phpWebSite work for me?") |
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* Installation / Configuration (tagged by Windows / Unix / Other) |
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* FAQs |
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Unix would not only include Linux, but Solaris, AIX and so on as well. |
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I think, the locking down of the FAQs is a very good idea, we should keep it that way. |
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+++ Living with phpWebSite |
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* Themes (tagged by Question / Offer) |
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* Modules (tagged by Article Manager / Branch / Menu / ... what else?) |
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* Professional Consulting |
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* Developement |
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* Everything else |
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Note, that we don't differentiate between the urgency-level here. Also, it should be clear where people put their stuff. If not, it's back to the drawing-board again. |
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+++ Lounge |
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* Moderators |
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* Off-Topic |
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* Designer's Gallery |
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* Suggestions for this forum |
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PwsSupportRedesign
